Gear compatibility
Will the Crosso rack fit my bike?

Rear rack
Please go to this website and check if your bike is on the list of specified bikes. If it is not there, please refer to this technical drawing.

We will be grateful if you would like to share your observations regarding the compatibility of the rear rack with your bike and in the comment below this article, enter the make, model, year, size of the bike and whether the rack fits or not and whether any modifications were needed. Thank you in advance!

The most important: Mounting holes on the rear fork (if you don’t have them, nothing is lost).

Solutions for lack of mounting holes:

Purchase a rear rack holder plate or a seat clamp with holes – we do not currently have such elements in our store and we recommend searching online from other suppliers.

Front rack
This rack is designed for bicycles with V-brakes. You can also install it if your bike’s fork is equipped with threads for mounting accessories. The size of the wheels does not matter.

If you are still not sure whether the rack will fit your bike, it is best to order a rack, try it on your bike, and if it turns out that it does not fit, return it and we will refund you the money. When returning the entire order, we also refund shipping costs.

Will the panniers fit my rack?

Panniers with the Crosso mounting system
– you need an “eye” adapter – Adapter
– fits racks with a diameter between 10-13mm and with covers added to the set, they fit perfectly to trunks with a 10mm tube diameter.

Panniers with the Click mounting system
– no adapter required for panniers
– fits racks with a tube diameter of 10mm and a 6mm adapter is included in the set.

Panniers with Rail mounting system
– no adapter required for saddlebags
– fits racks with a tube diameter between 8-16mm.

Panniers can always be ordered and checked. If they do not fit, we accept returns within 30 days – see returns policy here.

What should I do if my bike does not have holes for mounting a rear rack?

After entering it in Google, we will find many suppliers who sell such products.

We recommend purchasing a product that will allow you to install the rack without holes:
seatpost clamp with rack mount (choose the appropriate diameter)
rear rack handle plate

Orders & returns
Do you ship worldwide?

Yes, we do!

Can I return the goods and how do I do it?

You have 30 days to return the goods from the moment of purchase. To return the goods, please fill this form and send it back together with the returned goods to the following address: Crosso, Siedzikówny Street 13, 15-130 Bialystok / Poland.

Features of Crosso bags and panniers
Can I buy one pannier?

We do not sell individual panniers. The exception to this rule are incomplete panniers available in our Outlet – then it is clearly indicated in the title and description that the offer applies to one pannier.

Is the price for the panniers a set or a piece?

We sell all our panniers in sets, which include two panniers – right and left.

Are our panniers and bags made in Poland?

Yes, they are. We have a production plant in Bialystok (Poland), where our products are made, from design through sewing to packaging.

Are all our products waterproof?

All bicycle panniers from the Dry, Dry Plus, Twist, Expert line, Dry Bags, Twist Bags, Expert Bags as well as Pocket and Mini Bags bags protect the contents in the IP67 waterproof class, i.e. they ensure: dustproof, protection against intense, long-lasting rain and during a momentary full immersion.

How is the Expert line different from the Twist?

Generally speaking, if we buy two lids and two pocket fastenings with two Pocket 3 bags for Twist X60 panniers, we will create a set of Expert 66 panniers. Twist X60 panniers with X Modular System were created to match the set exactly to your needs.

Are there any adapters / reductions for racks with pipes with a diameter of 6-8mm in the set of the panniers with the Click mounting System?

Yes, they are included.

Technical
Can I replace the Crosso mounting system with a Click or Rail?

You can replace the mounting system yourself. However, it requires a few tools such as a drill, screwdriver, flat spanner, punches and the ability to use them. The mounting holes of the Crosso, Click and Rail mounting systems do not match. So it will be necessary to drill the new ones and seal the old ones with a repair kit.
Tip: Use a leather punch to make holes in the fabric.

Can I send you my panniers to replace the mounting system?

We do not provide such a service.

Will I void my warranty by making modifications to Crosso panniers?

You will not lose your warranty for items that were not affected by the modification. For example, if you spread the hooks to fit a rack with larger tubing diameters, you will lose the warranty on the hooks only, but the warranty on materials, seams, welds etc. will still apply.

If I buy additional clamps, can I attach a front rack to my bike that does not have V-brakes using two pairs of clamps?

This is not an installation method we recommend, but it is technically possible. The thread of the clamp has the same diameter as the width of the slot in the rack. It will fit, but you have to use a little force. Do not load the rack mounted in this way with more than 5 kg.

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